Platform
EXPERIENCES
Customer Experience
Build loyalty and lasting relationships across the entire customer journey
Product Experience
Combine feedback with product analytics, build products that customers love
ANALYTICS
Feedback Analytics
Extract meaningful insights from customer feedback using text and sentiment analysis
Integrations
B2B
Salesforce
Hubspot
Pipedrive
Intercom
Chargebee
Zendesk
Freshdesk
Segment
Slack
Make
Zapier
ECOMMERCE
Shopify
Salesforce
Gorgias
Zendesk
Freshdesk
Klaviyo
Segment
Slack
Alloy Automation
Zapier
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Solutions
FOR B2B
Software & SaaS
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FOR B2C
Ecommerce & Retail
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Customers
Pricing
Resources
Blog
NPS Benchmarks (2022)
CSAT Benchmarks (2022)
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Customer Success Stories
USA
SAAS
Chargify recharges Customer Satisfaction
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IRELAND
SAAS
Zyte (formerly Scrapinghub) boosts NPS through seamless integrations
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Sweden
Digital Agency
Supercharging client experience for data-driven marketing teams
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USA
FINANCIAL
Splitit increased their NPS by 51% using Retently
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England
FINANCIAL services
PensionBee turns behavior trends into improvement opportunities
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AUSTRALIA
RETAIL
Umart has decreased twice the Customer Experience operations cost
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USA
ECOMMERCE
JRB prioritizes CX, building lasting relationships that drive customer LTV
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USA
ECOMMERCE
SpearmintLOVE measures customer satisfaction after each purchase
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USA
ECOMMERCE
PSD tracks customer satisfaction at every stage of the customer journey
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